The hotel offers amenities for your comfortable stay and unforgettable experiences
Wi-Fi
Parking
Paid parking
Luggage storage
24-hour services
24-hour reception
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Security
Lift
Vending machines
Smoke detectors
Fire extinguishers
Key card access
Guest Parking
Electric kettle
Services
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Business
Meeting/ Banquet facilities
Fax/Photocopying
Spa & Leisure
Leisure/ TV room
Room features
Air conditioning
Heating
Mini-bar
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Parquet floor
Show more
Location
Gran Via, 25,
Madrid,
Spain,
28013,
Community of Madrid
Map view
street view
Gran Via, 25,
Madrid,
Spain,
28013,
Community of Madrid
City landmarks
Museum
Prado National Museum
1.4
km
Square
Plaza Mayor
860 m
Palace
Royal Palace of Madrid
1.4
km
Plaza de la Independencia
Parque del Retiro
1.2
km
Park
El Retiro Park
1.4
km
Museum
Museo Nacional Thyssen-Bornemisza
1.1
km
Museum
Museo Nacional Centro de Arte Reina Sofia
1.8
km
Public Building
Cybele Palace
1.1
km
Museum
Plaza de Cibeles
980 m
Calle Ponzano tapas
2.4
km
Church
Real Basilica de San Francisco el Grande
1.8
km
Garden
Royal Botanical Garden of Madrid
1.5
km
Museum
Museo de Historia de Madrid
780 m
Church
Convent of the Royal Barefoot Nuns Monasterios de las Descalzas Reales
610 m
Square
Plaza de Santa Ana
840 m
Opposite Palacio Real
Plaza de Oriente
820 m
Paseo del Pintor Rosales
Templo de Debod
1.7
km
Theatre
Teatro Real
950 m
Museum
CaixaForum Madrid
1.6
km
Library
Museum of the National Library
1.3
km
Church
Catedral de Sta Maria la Real de la Almudena
1.5
km
Museum
National Archaeological Museum
1.6
km
Paseo del Prado Paseo Del Prado
Paseo del Prado
1.0
km
Museum
Museo Sorolla
2.1
km
Park
Neptune Fountain
1.1
km
Paseo de la Republica de Cuba 4 Parque Del Retiro
Palacio de Cristal
2.3
km
Calle de Ferraz
Temple of Debod
2.9
km
Nearby
Casino
Gran Via
200 m
Square
Puerta del Sol
530 m
Calle Alcala 42
Circulo de Bellas Artes
600 m
Restaurants
Mcdonalds Sistemas de Espana
50 m
Calle Montera 47
Papizza Callao
150 m
Calle Gran Via 46 Calle Gran Vía 46
Pizza 3Cruces
290 m
Calle de la Salud 13 Gran Via
Iowa
110 m
Calle Montera 42
Xake
100 m
Calle Caballero de Gracia 6
Tim Hortons
180 m
Calle Montera 38 Next To Gran Via
Reviews and Ratings
Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
Great location
Polite service
Sparsely furnished rooms
Inconsistent dining quality
7.4/10
Very good
Rooms
6.8
Location
8.8
Service
7.0
Dining
7.5
Guest reviews
7.4/10
based on 12 reviews
7.9
7.9/10 based on 6084 reviews
Alison
United Kingdom,
February
2024
7.8/10
The hotel was well worth the price with spacious rooms, a good breakfast, and complimentary drinks in the refrigerator ensuring a noise-free stay even on the second floor. However, the service was a mix of inflexibility and friendliness, making it a bit uneven. The location was superb with easy access to major attractions and friendly staff made the stay extremely enjoyable. The dining experience was really nice offering healthy options to start the day, though some interactions with staff were not particularly friendly.
Rooms
8.0
The rooms were very big and well-equipped with a good breakfast. It was worth the price.
Service
6.0
The reception and breakfast area staff were friendly and helpful, but some interactions were not particularly friendly. Room service and housekeeping were sufficient.
Location
9.0
The location was the best thing about the hotel, within walking distance to major attractions and with a coffee shop in the breakfast area.
Dining
9.0
The dining experience was really nice and perfect for starting the day with energy, offering home-made pies and jams.
Facilities
7.0
The facilities were sufficient for a comfortable stay.
Paul
United Kingdom,
February
2024
7.0/10
I had a mixed experience at the hotel. Although the location was superb, with easy access to major attractions in Madrid, the rooms were very small, and the noise level was a significant issue throughout the night. The service was excellent, but some interactions left a bit to be desired. The dining options were good, especially with fresh vegetables available, but there were a few letdowns in terms of room amenities and noise isolation.
Rooms
5.0
The rooms, though relatively small, were clean and had a refrigerator with complimentary drinks provided.
Service
7.0
The overall service was good, but there were some hiccups with a few staff members not being as friendly as expected.
Location
9.0
The hotel's location was excellent, right in the center of Madrid with convenient access to major spots and just above a subway station.
Dining
8.0
The dining experience was good overall, with healthy options available and close proximity to Madrid's attractions.
Facilities
6.0
The hotel's facilities were decent, but there were some issues with noise isolation and room amenities.
Grant
United States,
January
2024
7.2/10
Staying at the hotel was a mixed experience. The rooms on the higher floors were large with a great view of Gran Vía as requested but were very sparsely furnished. Unfortunately, they lacked a proper desk, making it challenging for work. The location was convenient with easy access to various attractions and transport options, but some details needed maintenance. The service was polite and helpful but slightly slow at times. Despite the good dining variety and friendly service, the quality was inconsistent. Overall, a decent stay with some room for improvement.
Rooms
7.0
The rooms on the higher floors were large and had a beautiful view of Gran Vía, meeting my request. However, they were quite sparsely furnished and lacked a proper desk for work.
Service
7.0
The service staff were generally polite, helpful, and always had a smile, though a bit slow during check-in, so be prepared to wait.
Location
8.0
The hotel's location was awesome with easy connections to everything, despite needing some maintenance. Close to two good Metro stations and key attractions like Prado and Parc Retiro.
Dining
7.0
The dining options were good with a variety of food and excellent fresh juices, but the quality was not always consistent.
Facilities
7.0
The hotel offered basic facilities that were functional and met my needs.
Great location
Sparsely furnished rooms
David
United Kingdom,
January
2024
7.4/10
The hotel overlooks the vibrant Gran Via with slightly larger rooms and offers a great view. The service provided is friendly and accommodating, allowing for luggage storage after check-out. The location is excellent for exploring Madrid's major attractions and shopping areas, directly on the lively Gran Via street. The dining experience offers a mix of traditional and continental options, with fresh juices but also some quality concerns. Overall, a convenient stay for a fairly average price.
Rooms
7.0
The rooms overlooked the lively Gran Via and were slightly larger.
Service
8.0
The staff is very friendly and helpful, allowing luggage storage beyond check-out.
Location
9.0
The hotel is excellently located on the vibrant Gran Via, near major tourist attractions and shopping areas.
Dining
6.0
The dining provided a mix of options, including fresh juices, but with some quality concerns.
Facilities
7.0
The facilities offer a convenient stay for a fairly average price.
Harvey
United States,
November
2023
7.8/10
My stay at the hotel had its ups and downs. The location was perfect, right in the heart of the city with everything within walking distance. The rooms were clean but had some issues like being noisy due to its proximity to the elevator, and the size of the tub made taking a shower a bit hazardous. The service was welcoming, although there were some pricing discrepancies. The dining experience offered a nice variety of options but was a bit overcrowded. Overall, a decent stay with some room for improvement.
Rooms
7.0
The rooms were clean but had a few drawbacks like being noisy due to the proximity to the elevator and having a small tub making it difficult for a comfortable shower experience.
Service
8.0
The service was welcoming, although we encountered issues with pricing discrepancies that made us question the value for money.
Location
9.0
The location was excellent, being very close to the metro station and major attractions, although there were moments of inconvenience like the metro station being under repairs.
Dining
7.0
The dining offered a nice variety of choices but felt a bit overcrowded, affecting the overall dining experience.
Facilities
Richard
United States,
October
2023
6.8/10
During my stay, I found the hotel's location to be excellent, right in Gran Via, next to well-known stores and attractions, but the room size was a bit small and noisy. The service was friendly at check-in, although a bit slow, and the dining options were good with a variety of food choices. The facilities were decent overall.
Rooms
5.0
The standard room was quite small, about the size of a walk-in closet, and could get noisy with people partying outside. No mini fridge was provided.
Service
6.0
The staff was really friendly during our check-in, but I experienced some inflexibility when requesting a room change. Also, a bit slow at times.
Location
9.0
The hotel's location was fantastic, right on Gran Via Avenue, steps from the Gran Via subway station and near Sol subway station, making it very convenient to reach all the main attractions.
Dining
7.0
The dining experience was fine, offering a variety of food and excellent fresh juices, but room for improvement.
Facilities
7.0
The hotel provided basic facilities necessary for a comfortable stay.
William
United States,
September
2023
7.4/10
The hotel has a convenient location in the heart of the city with easy access to major attractions. The rooms are tidy and clean, but the small kids-size tub for showers can be inconvenient. The service is friendly but might need some improvement in attention to detail. The dining options are varied and offer a good selection. Overall, a decent stay for the value but with a few drawbacks.
Rooms
7.0
The rooms are clean and tidy, but the small tub can be challenging for taking showers.
Service
6.0
The staff is friendly overall, but there could be more attention to detail in service.
Location
9.0
The hotel is superbly located in the heart of the city, within walking distance of main attractions.
Dining
8.0
The dining options are varied and offer a good selection of dishes.
Facilities
7.0
The hotel offers standard facilities to meet basic needs.
Peter
United States,
September
2023
8.8/10
I must say, this hotel exceeded my expectations! The rooms were spotless and seemed recently renovated, with plenty of connections for all my devices. The aircon was a blessing with the high temperatures hitting the 40s. The service was top-notch, though I sensed our clerk was new with all her questions to colleagues. The location was simply unbeatable, within walking distance of major Madrid attractions, making it hard to beat. The dining options, while good, were a bit crowded and on the pricier side, yet the quality was superb. Overall, a fantastic value for the money!
Rooms
9.0
The rooms were very nice and had good aircon, which is vital in high temperatures.
Service
8.0
The staff was extremely friendly and helpful, even if not very knowledgeable about local recommendations.
Location
10.0
The location was extremely good and close to everything, including major attractions and transportation hubs.
Dining
8.0
The dining was very, very good, though a bit overcrowded and pricey.
Facilities
9.0
The facilities were great, offering various services like room service, car hire, and more.
David
United Kingdom,
July
2023
7.2/10
I had a mixed experience at this hotel. The location was excellent, right next to the metro station and in the heart of Madrid, making it very convenient. The rooms were spacious but lacked furniture, and the dining options were good but not exceptional.
Rooms
7.0
The rooms were large but very sparsely furnished. The extra table made it feel cramped.
Service
6.0
The service was decent, with staff being polite and helpful, though a bit cold at times.
Location
8.0
The location was fantastic, near the metro station and within walking distance of major landmarks like the Prado and Parc Retiro. However, the metro was undergoing repairs during my stay.
Dining
8.0
The dining options were good, with a nice variety and quality of food. I especially enjoyed the homemade bread.
Facilities
7.0
The hotel offered the basic facilities one would expect, nothing extraordinary.
great location
sparse furniture
Lesley
United Kingdom,
July
2023
7.0/10
The hotel room at Melia Plaza España was pretty basic, like a walk-in closet with no mini fridge. The service was friendly and helpful, especially at the reception and breakfast areas. The location is brilliant being right next to stores and famous sightseeing spots, making it easy to reach meetings. The dining experience offered many options with special products for those with dietary restrictions. Overall, the stay was comfortable and convenient, though lacking some room amenities.
Rooms
5.0
The rooms are pretty basic, resembling a walk-in closet without a mini fridge.
Service
8.0
The reception staff were friendly and helpful, from arrival to assistance in various areas.
Location
9.0
The hotel's location on Gran Via Avenue near the metro station is convenient for exploring the city center and shopping.
Dining
7.0
The dining options were varied, offering products for people with dietary needs.
Facilities
6.0
The hotel provides necessary facilities for a comfortable stay.
Dan
United States,
June
2023
8.2/10
My stay at the hotel was quite pleasant overall. The rooms were comfortable and well-insulated from outside noise, although the temperature was a bit warm despite the cold weather outside. The hotel offers ample electronic connections in the rooms, which was convenient. The service was top-notch, with a friendly and accommodating staff, although there seemed to be some new employees learning the ropes during my stay. The location, while superb for exploring Madrid on foot, unfortunately had some inconveniences like a nearby metro station undergoing repairs during my visit. The dining experience was good with a nice variety of options, albeit a bit expensive compared to other local choices. The facilities were well-maintained and added to a pleasant stay.
Rooms
8.0
The rooms were well-insulated and comfortable, but the temperature was too warm despite the cold weather outside.
Service
8.0
The service was excellent, and the staff were pleasant to deal with, although some employees appeared to be new and sought assistance frequently.
Location
9.0
The hotel's location is superb, within walking distance to major attractions in Madrid, although there were temporary inconveniences like a nearby metro station under repair.
Dining
7.0
The dining experience offered a nice variety of options suited even for individuals with specific dietary needs, but it was slightly overpriced compared to similar establishments.
Facilities
9.0
The facilities were well-maintained and added to a pleasant overall experience.
Diane
United Kingdom,
April
2023
7.2/10
The hotel's location is the highlight, perfect for exploring Madrid, but the room felt a bit claustrophobic with sparse furnishings. The service was mixed, with a check-in hiccup, yet pleasant encounters with staff. The dining options were varied, and the breakfast was energizing. The facilities were satisfactory.
Rooms
7.0
The room was large but very sparsely furnished, overlooking a neighboring building and a part of Calle Grand Via.
Service
6.0
The service had ups and downs, with a check-in issue but overall pleasant encounters with staff.
Location
8.0
The best thing about the hotel was its excellent location near major attractions and the subway, though temporarily impacted by metro repairs.
Dining
8.0
The dining experience was good with a mix of traditional and continental options, providing a healthy start to the day.
Facilities
7.0
The facilities met the basic needs of a hotel stay.
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